When you register, purchase or hire any service with Sanatório Geek, sanatoriogeek.com, it may be necessary to collect some personal data. Our company is concerned and treats all personal data of our users with all the rigor required by law.
We are Sanatório Geek, a company headquartered at , registered with the CNPJ/MF under no. 48.066.410/0001-61 and, we declare that we follow in this privacy policy, everything that is provided for in the General Data Protection Law (LGPD) – (Federal Law No. 13,709.2018).
To make it easier for you to understand, whenever “Sanatório Geek”, “sanatoriogeek.com”, “we”, “our” or “us” is mentioned here, we are referring to the company Sanatório Geek. On the other hand, when “user”, “you”, “your”, “client” or “yours” is used, we are referring to the owner of the collected data.
Also with the aim of facilitating the understanding of our privacy policy, below is a summary with the main information.
| Treatment agent | Controller: Sanatório Geek, a company headquartered at …., registered with the CNPJ/MF under no. 48.066.410/0001-61. In charge: Wesley Silva, email: [email protected] |
| Nature of the data processed | These are personal data provided by the user in order to register, purchase or contract with Sanatório Geek; and Data collected automatically from the devices that the user uses to use Sanatório Geek platforms. |
| Role in treatment | Predominantly controller of the personal data collected. |
| Purposes as Controller | Enable contact between us and the user, as well as purchases and sales through the Sanatório Geek platform. Legal basis: based on the execution of the contract. Use users' personal data to offer products and services; For digital customer service, improve the user experience in both self-service and the call center. Legal basis: based on the consent of the data subject. Use personal data collected from users for advertising campaigns, sending information, products, discounts, coupons, promotions, invitations, congratulations and event announcements. Legal basis: Basis for consent of the data subject. Store access log reports, comply with legal and/or tax requirements, among other legal obligations. Legal basis: basis for compliance with a legal obligation. |
| About Sharing | Sanatório Geek does not share the data collected by us with third parties without the consent of the data subject. Data sharing occurs with operators, service providers, business partners, etc. |
| Data protection | These are the internal technical measures to guarantee the security of the data collected. |
| Your rights | The user may at any time, upon formal request, access, correct, revoke consent, anonymize, portability, etc. information inherent to the data collected. |
Once this brief summary has been completed, we hope that this privacy policy will help you to: (i) understand the reasons why we collect your personal data; (ii) understand when this data will be shared; and (iii) know and understand your rights, options and power of choice.
Sanatório Geek is committed to always being transparent and indicating the purpose of processing your personal data and, above all, respecting and protecting your consent and privacy.
1 – Who does the Sanatório Geek Privacy Policy apply to?
This privacy policy applies to all those who access and/or register with Sanatório Geek, whether through smartphone applications or the website, regardless of whether they make purchases, acquire services, click on advertisements, fill out forms, etc. or not.
2 – What data do we collect and the purpose of the processing?
During your navigation on the Sanatório Geek platform, some data may be collected. During this experience, various data are collected, in different ways, for different purposes, which will be detailed below.
2.1 – Personal Data
- User name;
- Contact number (cell phone with area code);
- Electronic address;
Purpose of processing: This data is collected if the user fills out a form on Sanatório Geek, to enable the correct identification of the user, to get in touch, send emails and SMS/messages on messaging applications with subjects of interest, etc.
2.2 – Usage data from our platform
- Interactions with the Platform;
- Date and time of sending information;
- URL information;
- Cookie data;
- Technical data;
- Device type and attributes;
- IP address;
- Banking and financial transactions with our website;
- Type of connection to the computer network;
- Network provider;
- Language;
- Browser;
- Operating system.
Purpose of processing: We collect and store (as required by law) this data to have records of the use of the platform through Google Analytics and it can be used to identify the person responsible, in accordance with the Internet Civil Rights Framework and other legislation that entails obligations.
3 – With whom we can share the collected data
In order to carry out all the services provided for in this Privacy Policy, it is necessary that data collected by us be shared on some occasions with employees and/or partner and/or contracted companies.
3.1 – Service providers and third-party companies
In order for our services to be carried out with the utmost commitment, we need the support of our employees in various sectors who handle the personal data we collect. In addition, when you perform any action on the website, when necessary, it will be shared with employees and/or service providers and our branches, so that they can provide the service, scheduling and other necessary services.
3.2 – Judicial, governmental and/or police authorities
Sanatório Geek has a collaborative approach towards the authorities in our country, complying with the legal or regulatory obligations that apply to it, providing the personal data of the platform's users to these authorities in the event of a court order or administrative request.
3.3 – Marketing and remarketing operators
User data collected through the use of the platform may be processed in marketing and remarketing operations by Sanatório Geek or by third parties contracted for this purpose.
3.4 – Potential buyers
In the event of transactions and/or corporate changes, we may share the personal data collected with third-party companies, whether this negotiation involves all or part of Sanatório Geek.
3.5 – Other forms
We may also share the data collected in other ways as long as this method requires new user consent to ensure adequacy.
4 – Security and storage of collected personal data
We are always committed to keeping all personal data collected from our users stored securely. This storage can be done both nationally and internationally, simultaneously or not, in accordance with all current legislation on the subject.
Furthermore, Sanatório Geek seeks to adopt and always keep up to date techniques for protecting personal data collected through our platform, to avoid unauthorized access, loss, fraud, etc. or any inappropriate form of data processing.
However, there is no secure 100% platform, so we cannot fully guarantee the security and privacy of all collected data. If you have any suspicions or concerns that your data is at risk, contact us through our service channels to receive our support.
The personal data collected will be kept for as long as the user is active on our platform. After this phase, we may keep your data provided for the necessary period, in compliance with current legislation, to carry out audits, comply with legal requirements, regulations, etc.
5 – Cookies and other tracking technologies
We may use technologies such as Cookies, Pixels, Analytics, Web Beacon and others similar on our platform to improve, facilitate and/or adapt the platform to the needs and interests of each user.
5.1 – Cookies:
These are small files that are added to our users' devices to personalize and improve their experience on the platform. In addition, these cookies are used to analyze traffic and allow us to know that the user has browsed certain websites. This technology does not provide access to the user's devices or collect information that the user has chosen not to provide; only what you have chosen to provide us is collected.
5.1.1 – Browser settings
You can click on “help” within the browser settings you use to see how to prevent accepting cookies, as well as to be notified when you receive new cookies, disable existing ones, check their validity, etc.
Google Chrome | Mozilla Firefox | Safari | Internet Explorer | Microsoft Edge | Opera
5.2 – Pixels:
These are JavaScript codes installed directly on the platform with the aim of collecting more information about user behavior, identifying access patterns, interests, products purchased, navigation, product targeting and more.
5.3 – Analytics and advertising tools:
This technology allows us to collect information about how users visit our platform, the pages you visited, date, previous browsing, etc. They allow Sanatório Geek advertisers to deliver more relevant ads and information to you. They are also used to limit the number of times you see certain ads and measure the effectiveness of advertising campaigns. They remember your specific preferences and are used to help track your preferences in order to improve your experience. They are generally permanent and may be from Third Parties.
5.3.1 – Deactivation of personalized advertising
Users can opt out of personalized advertising by visiting Ad Settings . (Users may also opt out of a third-party ad vendor's use of cookies for personalized advertising by visiting www.aboutads.info .)
5.3.2 – Which analytics tool do we use?
Sanatório Geek uses Google Analytics to collect and process data, in accordance with Google policies available at: “How Google uses information“, “Google Privacy & Terms” and “Google Terms of Service” with which the USER fully agrees by accepting this Privacy Policy.
5.4 – Web beacon:
This technology allows the mapping of the visiting public on web pages, to identify certain user behaviors on websites and web servers.
6 – International transfer of personal data collected
Some data collected during the use of our platform may be processed in locations outside Brazil, by partner companies or companies contracted for this processing. However, there is no reason to worry, as in these cases, all current legislation regulating this matter will continue to be respected, as well as adopting market practices to ensure the protection of the privacy of all users.
The user, upon “accepting” this Privacy Policy, agrees that their data may be transferred to partner companies and/or contractors of Sanatório Geek that are based outside of Brazil.
7 – Rights of the holder of personal data collected
In accordance with current legislation, Sanatório Geek's priority is to guarantee all its users the following rights:
7.1 – confirmation of the existence of treatment;
7.2 – access to data;
7.3 – correction of incomplete, inaccurate or outdated data;
7.4 – anonymization, blocking or deletion of unnecessary, excessive data or data processed in non-compliance with the provisions of this Law;
7.5 – portability of data to another service or product provider, upon express request, in accordance with the regulations of the national authority, observing commercial and industrial secrets;
7.6 – deletion of personal data processed with the consent of the holder;
7.7 – information on public and private entities with which the controller shared data;
7.8 – information about the possibility of not providing consent and the consequences of refusal;
7.9 – revocation of consent.
These may be requested at any time, simply contact us through one of our contact methods available in item 11 of this Privacy Policy. All requests will be fulfilled free of charge and will undergo prior analysis of your identity and feasibility of the request.
8 – Children and adolescents
Our platform, as well as our products and services, are not intended for people under the age of 18. Children's products may be sold, but these must be purchased by adults.
Sanatório Geek does not collect data from children and adolescents, therefore, they must refrain from informing and using our platform. If the collection of personal data from minors is detected, we will delete this data in accordance with the law and this may also imply the deletion of the account.
9 – Retention and deletion of collected personal data
We will retain the collected data for the period of time necessary to complete the purposes for which they are processed or for the period necessary to satisfy legally required retention requirements.
The period during which the personal data collected is retained depends on the purpose for which it is collected and used in accordance with the laws in force.
9.1 – If requested, we will delete personal data in the appropriate manner, without identifying you, except in cases where it is legally permitted or is mandatory to keep it, such as legal, tax, accounting audit obligations, among others.
10 – Changes to the Privacy Policy
We are always looking for the best for our users and customers, so Sanatório Geek may eventually change the Privacy Policy.
But we value transparency, so we will make a visible and appropriate communication when there is a change in this policy, whether by email, SMS, WhatsApp or any other similar or non-similar means.
11 – Contact Us
You can speak to the person in charge of data processing by telephone: [SITE TELEPHONE NUMBER] or by email: [SITE_EMAIL], whenever you have any questions or need to contact our team.
It is important to be aware and check whether this Privacy Policy is the most up-to-date when browsing our platform.
It is a great pleasure for Sanatório Geek to respond to all contacts.
Cookie Policy generated by ADJUS.
Last update: 11/07/2022.
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